Frequently Asked Questions

At Arnold Plumbing, we offer 24/7 scheduling to handle emergency repairs. In most cases, our team can be there the same day you call. Our goal is to restore your plumbing system as quickly as possible without ever compromising on the quality of our work.

Yes, Arnold Plumbing can assist with all sewer and drain problems. Our expert technicians use state-of-the-art equipment to diagnose and resolve problems quickly and with minimal mess. We do everything from unclogging kitchen drains to repairing main sewer lines.

At Arnold & Sons, we treat your home with the same care and respect we’d give our own. Our technicians arrive in clean uniforms, wear shoe covers, and use protective mats to safeguard your floors and work areas. We keep our tools and materials organized, minimize disruption while we work, and clean up completely before we leave. From the moment we enter to the moment we finish, our goal is to leave your home in better shape than we found it—both in plumbing performance and appearance.

Many factors set Arnold Plumbing apart from other plumbing service providers. These factors include:

• Screened & Background-Checked Technicians: Our technicians are carefully vetted, so you can feel confident about who’s working in your home.
• 24-Hour Scheduling: 24-hour scheduling availability makes it easy to get help when you need it.
• Community Focused: We’re actively involved in giving back to the community we’ve served for decades.
• Upfront, Honest Pricing: We provide clear, transparent pricing before the work begins.
• Core Values – A.R.N.O.L.D.: Appreciation, Responsibility, Nurture, Optimism, Leadership, and Dedication guide every service call we make.

Choosing Arnold & Sons for plumbing services means working with a team that knows the area, respects your home, and values long-term relationships over quick fixes.

Absolutely. At Arnold & Sons, we stand behind every service we perform. All of our work is backed by a written guarantee for both workmanship and parts, giving you peace of mind long after the job is done. If there’s ever an issue related to the work we’ve completed, we’ll make it right—quickly and at no additional cost. Your satisfaction isn’t just expected; it’s guaranteed.

1. Inspection: We start by carefully inspecting the problem you’re experiencing.
2. Thorough Evaluation: We don’t just look at the symptom; we check the top 7 key components of your plumbing system to ensure nothing is overlooked.
3. Offer Solution Options: Once we understand the full picture, we create clear repair or replacement options tailored to your needs and budget.
4. Your Approval: We review the options with you, answer all your questions, and get your approval before beginning any work.
5. Fast & Quality Repairs: In most cases, we’re able to complete the work the same day, so you can get back to normal fast.
6. 5-Star Service: From start to finish, our goal is to leave you with a system that’s working perfectly and a service experience you’d gladly recommend to friends and family.

With this process, you’ll always know what’s going to happen and can feel confident you’re getting the highest level of professionalism and care.

Many established Peoria neighborhoods feature mature tree roots invading clay or cast-iron lateral pipes, as well as combined stormwater and sanitary sewer systems that can become overwhelmed during heavy rain.

Insulate exposed pipes in unheated crawlspaces, disconnect outdoor garden hoses, seal rim-joist drafts, and leave cabinet doors open under sinks during severe cold. Allowing a thin trickle of water to run from a faucet also helps prevent line freezes.

Peoria’s heavy spring rains and clay-dense soil elevate local water tables. When groundwater saturates the soil surrounding your foundation, the sump pump cycles frequently to prevent basement flooding.

Locate and test your home's main water shutoff valve, clear outdoor hose bibs, cover exterior faucets with insulated caps, and verify that your furnace keeps pipe-adjacent areas at minimum temperatures above 55.

Warning signs include multiple slow drains throughout the home, recurring gurgling noises in toilets, persistent sewer odors, and frequent backups soon after clearing a line.

When multiple lower-level fixtures (such as basement floor drains, showers, or toilets) overflow simultaneously, it indicates a main drain or sewer lateral clog rather than an isolated fixture blockage.

A camera inspection feeds a high-definition optic line down your cleanout to view the internal condition of your lateral pipe. It is recommended for recurring clogs, prior to purchasing a home, or before trenchless repairs.

Flushing a water heater once a year removes sediment and mineral scale that buildup over time, which improves heating efficiency and extends the water heater's lifespan.

Groundwater in the region carries high levels of dissolved calcium and magnesium minerals. Hard water leaves mineral scale on fixtures, shortens appliance lifespans, and reduces soap efficiency.

Snaking punches a hole through a blockage to restore flow, whereas hydro-jetting uses high-pressure water streams to thoroughly scour grease, debris, and root intrusions from the pipe walls.

Look for unexpected spikes in your water bill, warm spots on floor tiles, damp carpets, persistent wall discoloration, or the sound of running water when all fixtures are turned off.

This phenomenon — known as "water hammer" — occurs when fast-moving water stops abruptly, causing a shockwave through the pipes. It can be resolved by installing or replacing water hammer arrestors.

Heavy storms often cause localized power outages. A battery backup system runs the sump pump during power loss, ensuring continuous groundwater removal when flooding risks are highest.

If a water heater is over 10–12 years old, exhibits heavy tank corrosion, leaks directly from the basin, or requires frequent repairs, replacement with a high-efficiency unit is generally more cost-effective.