Our Mission
Positively Impacting Our Community Through Meaningful Experiences
Things Were Great in ’88; They’re Even Better Today.
Founded in 1988 by Randy Arnold in Peoria, Illinois, Arnold & Sons Plumbing, Sewer & Drain Services is a family-owned and operated plumbing company. What started with a $500 loan grew into a full-service residential plumbing business when Randy’s sons, Brad and Mark, joined the leadership team in 1993.
Our Mission & Values
Our mission is to positively impact our community through reliable service and meaningful customer experiences. We are dedicated to:
-
Fast Response: Responding quickly to urgent plumbing issues with prompt, same-day service calls.
-
Fair Pricing & Quality: Providing top-grade plumbing materials at affordable prices.
-
Continuous Improvement: Investing in ongoing training and modern techniques to solve evolving plumbing challenges.
-
Customer Satisfaction: Prioritizing long-term relationships through honest service and transparent pricing.
Core Services
-
Emergency Plumbing Repairs
-
Sewer Line Opening & Main Line Clearing
-
Tanked & Tankless Water Heater Services (including maintenance and flushes)
-
Water Quality Testing, Water Softener Installation, & Whole-Home Water Filtration
In at least one key respect, you actually run our business. Consider the following:
- When something works to your satisfaction, we stick with it.
- When things don’t work out quite as well, we make changes until we get it right.
That’s because we place premium value on building lifetime relationships with our customers. Not a customer already? Consider this an invitation to try us out and discover firsthand why we continually earn customer reviews like this from Meredith P. in West Peoria:
“Another great plumbing experience
Everything was very well explained and the technicians were very professional. Nate took the time to explain things and was very clear with pricing options.”
Arnold & Sons. Never content to meet your expectations. We’re out to exceed them.
